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DBS Check FAQ Videos

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A DBS check is a record of a person’s criminal convictions and cautions – carried out by the Disclosure and Barring Service for Applicants living in England, Northern Ireland and Wales or Disclosure Scotland for applicants living in Scotland.

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A CRB check is a Criminal Records Bureau check that originally launched in 2002. The checks were in place until the introduction of the Disclosure and Barring Service (DBS) in 2012.

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CRB Direct carry out a number of in-house pre-checks before submission to the DBS or Disclosure Scotland. Fast track applications are submitted within 24 hours of receiving supporting documents. Our fastest result is 3 minutes from submission to sending a digital result to the applicant. Paper certificates can take 7-14 days.

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A Basic DBS check or Basic Disclosure Scotland check is a check for Unspent Convictions or conditional cautions the applicant has and can be obtained for anyone for any reason.

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A DBS check (Disclosure and Barring Service) does not have an official expiry date. Any information which is included on the check will be accurate at the time the check was carried out.

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The Basic DBS Check certificate fee is currently £23 for the Disclosure and Barring Service and £25 for Disclosure Scotland. CRB Direct processing fees range from £3.00 up to £33 depending on the number of committed annual checks.

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Providing exceptional customer service is one of the most important things we do at CRB Direct. Our success means that we receive retuning customers as well as referrals and we believe that our UK support staff are one of the main contributors to this.

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CRB Cloud is a secure account area provided to all CRB Direct applicants, where you can Upload your supporting documents, address history and view the progress of your application in real time.

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Our UK Customer Support Team are available between 10.00am – 5.00pm Monday to Friday (Excluding public holidays). Although we are unable to offer phone support outside of these hours, our processing team continue to process and submit completed applications to the Disclosure and Barring service and Disclosure Scotland.

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Applicants in England, Wales & Overseas applicants will be issued by the Disclosure and Barring Service (DBS). Applicants in Scotland or Scottish applicants overseas will be issued by Disclosure Scotland.

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Basic DBS checks can be requested by an Individual or Employer for many different reasons, anyone may apply for this check as long as they have the permission of the applicant.

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An individual cannot apply for their own Enhanced or Standard DBS check – only organisations can apply for these types of checks if the positions are eligible.

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When applying for a DBS Check there are processes involved as part of the DBS application form. Several forms of identification must be evidenced by guidance set out by either the DBS or Disclosure Scotland, so every check will be subject to an administration fee to cover the cost of processing the check.

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Whilst there are three different levels of DBS check the amount of information revealed depends on the level of check.

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The certificate will be sent out in the post once the application has been completed however a downloadable summary report is available at request.

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In most cases, the Basic DBS application is completed and the certificate sent out within 14 days from the point where the applicant has satisfied all of the application requirements.

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You can apply for a Basic DBS Check on behalf of someone else, but only with the permission of the applicant in question. You will also need to provide documents confirming the applicant's ID and current address. You can apply for a Basic DBS check through CRB Direct by clicking the link in the description.

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A business or organisation can apply for a Basic DBS on behalf of an employee or member, but will still need to obtain the applicants permission to do so. You can apply for a Basic DBS Check through CRB Direct by clicking on the link in the description below.

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Taxi and Private Hire drivers will need to apply for an Enhanced level DBS check and contact their employer for further details of which organisation to apply with.

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The update service cost £13 per year, but you will need to register directly with the DBS.

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