DBS Check FAQ Videos – page 4

What will my manager do with my disclosure information?

Your manager has to keep any information about your criminal record safe and secure. This means storing in a locked cabinet, or password-protected. GDPR law applies to this sort of personal information.

What is the final Stage 4 of the DBS process?

Stage 4 involves the police looking at records which they have other than those held on the Police National Computer. This is only a stage when applying for an enhanced disclosure.

What is Stage 2 when applying for a criminal records check?

Stage 2 involves the police around the country looking into the database to see what information they have – if any – about the person making the application.

What does Stage 1 mean in the DBS process?

Stage 1 starts when the application form arrives at the DBS, either digitally or in the post. The application is then checked for completeness and mistakes before moving into Stage 2.

When should employers renew my criminal records check?

Each employer has its own policies about how often they repeat criminal records checks. Most will set the interval at anything between three and five years.

How do I pay for my CRB or Disclosure certificate?

In most cases when applying online you’ll need either a debit or a credit card. If you are applying for a basic disclosure online, you can use Apple Pay and other online payment services too.

Does everyone working in the NHS need a DBS check?

Most people working in the NHS will need a DBS check. People having direct contact with patients will need an enhanced DBS, and office based staff may only need a standard check.

Do I need a criminal records check to study at University?

There is not a blanket requirement for students to get a CRB or DBS check when enrolling at University. However, this is a requirement for some courses involving regulated activity such as education or healthcare.

Can you pass or fail a CRB check?

Certificates aren’t marked with a grade, recommendations or pass/fail marks. The certificate just states the facts, leaving it up to the employer to make the decision.

Can someone do a CRB check without my permission?

No, your employer needs your consent to run a DBS check or any other check on you. There may of course be implications in refusing to give permission to your employer.

Can I see what information the police hold about me?

Yes, but not through the DBS process. Make a right of access request through your local police service. State clearly what you want to find out, and whether you want copies of things like statements or CCTV footage.

Can I get my criminal record check certificate by email?

Certificates can only be sent out has hard copies in the post. If you’ve applied online, you can log in and check to see when it’s sent out. If after two weeks you haven’t received your certificate, get in touch with the DBS to request a replacement.

Can I get a copy of a DBS certificate?

The DBS don’t offer reprints of certificates. This is because information may have changed in between certificates being issued, and you requesting a replacement.

What do I do if I lose my CRB Certificate?

Once your employer has seen your certificate, they are unlikely to want to see it again. If you lose it before showing it to your employer, speak to the DBS promptly about getting a replacement.

What are the most common problems with a CRB application?

The most common reason for a check to be rejected is that the applicant has made a mistake in completing it. The most common errors include typos, missing information, or incomplete information.

Is there anything I can do to speed up my DBS check?

Even though there is no fast-track option, making sure you fill in the form fully and correctly, fully understanding what’s being asked, will maximise your chances of getting your check back quickly.

Is there a different process for renewing a criminal records check?

Unfortunately, there is no quicker process for getting a renewed criminal records check. The only option is to go through the whole process of providing your identification documents and filling in the form again.

Is a CRB check the same as a credit check?

No, a credit check is purely an assessment of your financial situation and doesn’t check your criminal record. In some situations, a credit check might be performed as well as a criminal records check.

Is a conviction the same as a charge?

No, a conviction means you were found guilty in court. A charge is just an accusation, and probably won’t appear on a DBS certificate unless it is part of a much wider picture of offending.

In the DBS process, what is Stage 3?

Stage 3 isn’t carried out in every DBS check, but involves the search of the Barred Lists for Children, Adults, or both, depending on the position the person is applying for.