If you have already had your documents verified by Verify Online but have not yet received your document verification certificates, please check the following:
1) Verify Online would have emailed you with your document verification certificates attached. Please check your spam/junk folder to see if the emails are there.
2) You have not completed the verification of your documents. Please log in to your Verify Online account to ensure that you have clicked any relevant options to complete verification.
If you have not completed any document verification, please choose from the list of verification methods above.