Customer helpline: 0333 030 0446

Cookies Policy

Last updated: 07/06/2018

Our website uses cookie technology to ensure a standard of service. When you visit our website, cookie(s) or similar technologies may be stored on your computer or other device. More information can be found in the below sections.

We also utilise Google Analytics to help us best understand how you use www.crbdirect.org.uk. For information, please see the below.

You will see below a description of the cookie(s) we use, what it does, whether it collects personally identifiable data, the period of time to which the cookie(s) will be stored, the type, purpose and requirement for consent.

Please ensure you read our Privacy Policy in conjunction with this Cookies Policy.

 

What are cookies?

A cookie is a text file that is placed on your hard disk by a web page server. Text-based Cookies (I.e. non-executable text files) cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. We may in some cases also use web beacons in order to track the opening web pages or emails specific to individual customers and/or visitors.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages of the Site, or register with ECS site or services, a cookie helps ECS to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the Site, the information you previously provided can be retrieved, so you can easily use the ECS features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. For more information on cookies and how to disable them, you can consult the Interactive Advertising Bureau at www.allaboutcookies.org. If you choose to decline cookies, you may not be able to fully experience the interactive features of the ECS services or websites you visit.

Our site uses specific types of cookies and can be individually categorised as ‘Persistent Cookies’ and ‘First Party Cookies’.

 

Persistent Cookies

These types of cookies are typically used to remember information and settings upon visiting the website.

 

First Party Cookies

A first party cookie is effectively a cookie set by the website visited by the user. Our use of Google Analytics satisfies the definition of a ‘first party cookie’ as we set this of our own accord for the analysis of web traffic. No personally identifiable information is shared with Google Analytics as this is strictly prohibited, however we may send pseudonymised data in the firm of Unique User IDs. This meaning the data has been altered has exchanged fields with artificial identifiers.

 

Description of Cookies

COOKIE NAMEEXPIRYPURPOSECONSENT
PHPSESSID Cookie is deleted when browser is closed A session cookie is required to follow your progress through the website. It is essential to ensure that any information you enter or routes you take are remembered by the website. Without this cookie, every page you visited would treat you as a completely new visitor. This cookie does not identify you personally and is not linked to any other information we store about you.   First party
ci_session Cookie is deleted when browser is closed. A session cookie required to login to the secure area. It only created after validating username/password and not containing any sensitive information like name, email etc.   First party
_ga, _gid The longest lasting cookie expires 2 years after your last visit to the website. Others are deleted 6 months, 30 minutes and the moment you close your browser. Google Analytics is a web analytics service provided by Google, Inc. ('Google'), to help us see how our website is used. In doing so information about your use of our website, including your IP address, may be transmitted to Google and stored on servers in the United States. The data collected by Google Analytics is used to analyse how frequently the same people revisit the University website, how the website is found (from advertising or referring websites), and which pages are most frequently viewed. This information is combined with data from thousands of other users to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you.   Third party https://policies.google.com/privacy

 

Google Analytics

We utilise Google Analytics to help us improve and understand how people use our service. We do not use Google Analytics for any form of advertising. This information comprises of the length of time users spend on our website, the time spent on each individual webpage, in which order the pages were visited and which third-party links have been clicked. Analytics in this regard can also help to determine the amount of people visiting the website by tracking if you’ve visited before. Analytics also assists in managing the rate to which page view requests are made.

In order to analyse, improve and understand how people use our service via the use of Google Analytics, we must first obtain your express consent to store specific cookies on your computer or device. We aim to obtain consent by displaying a ‘Cookie Banner’ which will ask for your express consent. If you do not wish to store analytic cookies, you have the option to reject the request by selecting ‘No’ on the banner.

 

Controlling the Use of Cookies

You are able to access ‘Settings’ within the browser being used which should allow you to effectively manage your cookies.

In terms of opting out of Google Analytics cookies, you will need to visit the following webpage and install the add-on for your browser: Google Analytics Opt Out Page

More Information on Cookies

For more information on how businesses use cookies and how to manage cookies you can visit the following third-party websites:

 

Updates to Cookies Policy

  • Any change to our use of cookies will be updated within this policy. Any updates to the cookie(s) or similar technologies will also be updated within the Policy. Any updates to our exemption under consent will be updated within this Policy and the website to reflect any need to obtain consent to store cookies or similar technologies on your devise.