CRB Direct About Us
CRB Direct is a dedicated agency specialising in applications for Basic, Standard and Enhanced DBS checks. Owned and operated by Clear Check Ltd, we are officially approved as a Registered Body and Responsible Organisation to process DBS checks with the Disclosure and Barring Service (Registration Number: 30064200005). Our mission is to simplify the often complex process of obtaining DBS checks for both individuals and organisations.
At CRB Direct, we provide comprehensive services including direct customer/applicant support, an online portal for management of your checks, and proactive account management to ensure accuracy of all application data. Our goal is to make the DBS application process as straightforward as possible. We utilise customised technology developed in-house, combined with personalised one-to-one support, to ensure a seamless experience from start to finish.
Whether you are an individual, a small business, or a global enterprise, our team of dedicated account managers is here to support you throughout the application process. We cater to all customer needs, from single applications for individuals to multiple applications for teams, departments, or entire workforces.
We offer expert advice on all matters related to Basic, Standard and Enhanced DBS applications. By focusing specifically on this area of criminal record checks, we deliver a level of service that sets us apart from other agencies.
When you apply as an individual for a Basic DBS through CRB Direct, there are no registration or setup fees . Additionally, we provide all our clients with the ability to store their DBS certificates for free via a secure online portal, ensuring you can access your information whenever you need it. More details about this facility can be found here.
If you would like to know more about us, please get in touch. Our customer service team are available Monday to Friday, 9am to 5:30pm (excluding bank holidays and public holidays).
CRB Direct Personnel
Our agency is proud to have a team of dedicated account managers whose sole focus is to assist clients and individual applicants with application queries, amendments, document uploads, and verification. With our headquarters based in the UK, we are able to fully understand our customers’ perspectives and requirements, often enabling us to process applications in real-time.
CRB Direct: GDPR COMPLIANCE STATEMENT
The General Data Protection Regulation (GDPR), implemented in the UK as the Data Protection Act 2018, is one of today’s most crucial privacy and data protection laws. This law imposes obligations on organisations that control or process personal data and introduces new rights and protections for data subjects within Europe. Clear Check Ltd understands the importance of data protection laws and has implemented the necessary security measures, policies, procedures, and contracts to ensure your personal data is always secure and processed in line with GDPR requirements. All Clear Check Ltd employees have undergone relevant GDPR training and are fully aware of your data subject rights. We believe in building trust and confidence with our customers by not only providing the best service but also ensuring that we constantly work to protect your personal data.
Customer Support
Here at CRBDirect.org.uk we are always ready to help. For the quickest way to contact us please log in to your cloud account and submit a support ticket. Or alternatively use our contact form.