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London Struggles to Cope With Volume of Taxi Licence Applications

Apply for a DBS Check

Transport for London (TfL) receives approximately 1,000 applications each week from individuals seeking to become private hire vehicle (PHV) drivers, according to a recent response to a Freedom of Information (FOI) request. Taxi drivers across the UK are required to have an enhanced DBS check, a detailed search of their criminal record, as a way of ensuring that passengers are safe when they get into a car with a stranger. DBS checks are just part of the overall process for licensing new drivers, which also includes Right to Work checks to make sure drivers are in the UK legally, and detailed inspections of the vehicles they will be using. Taxi driver licensing is managed by local councils, and in large cities, such as London or Manchester, the volume of applications can be very high.

Taxi Licensing Check Turnaround Times

Discussing the typical turnaround times for processing PHV driver applications, a TfL spokesperson explained, "we receive around 1,000 applications a week." Applications for taxi driver licensing may come from someone who is new to the process, or from an existing driver who wants to renew their registration and continue to drive legally. TfL emphasised that the licensing process for PHV drivers is multi-staged and can involve requests for additional information or clarification from applicants. Several parts of this process, such as completing an enhanced DBS check and providing required medical information, are beyond TfL’s control, which may affect the time needed to process applications. The administration involved in getting checks completed is considerable, and as the volume is not the same throughout the year, there are peak periods where the staff struggle to cope with the volume of paperwork.

Factors Affecting Taxi Licence Processing Time

All this is very worrying for people who intend working as a taxi driver, and who are reliant on checks going through quickly to be able to earn money and support themselves. Transport for London, and other bodies around the country have identified several factors which can affect the speed at which checks can be done. These include:

  • Incomplete or inaccurate applications – always get your application checked and proofread.
  • Verification that applicants meet mandatory requirements, such as right to work in the UK, a relevant driving licence, and sufficient driving experience. Follow the guidance about the documents you must present to the letter.
  • Assessment of applicants' medical fitness according to the DVLA’s Group 2 standard, which may involve a comprehensive review by TfL’s medical advisors. Being flexible about when you can attend a medical might speed the process up.
  • Background checks, including a review of the enhanced DBS check results. Take extra care over the DBS form, missing nothing out and giving all previous addresses and names.
  • Assessments, including geographical knowledge and an English language speaking and listening test for first applicants only.

Although TfL is working to resolve delays, if you are thinking of applying for a taxi licence anywhere in the UK, maximise your chances of getting your application approved quickly by getting all your paperwork in order before starting the process